FAQs
You’ve got questions, and we’ve got your answers. Explore our FAQs below, and contact us to learn even more!
You’ve got questions, and we’ve got your answers. Explore our FAQs below, and contact us to learn even more!
Absolutely! Just click on the Resident portal link located in the navbar at the top, you will find a payment link once you have logged in.
While this community is ungated we do require the use of wireless fobs to enter any door within the community. We also offer direct access garages for some of our units as well as building garages for units that do not have direct access, these are available for a small increase to your monthly rent.
Our property staffs an after-hours security guard to patrol the property from 7 p.m. to 7 a.m. each day all year round. In addition to this, every unit is equipped with a security system ready to be activated. WE offer a special rate through Brinks for monthly service, you can ask your leasing agent for more details.
Yes, in addition to the open-air spaces, we offer direct access garages for some of our units as well as nonattached garages available for a small increase to your monthly rent for units that do not have direct access garages.
Every unit in our community comes with hookups for both washer and dryer. That said Our smaller units are set up for stackable washer and dryers while our larger units are built to accommodate side by side washer and dryers.
We understand that not everyone needs a long term lease so we offer leases as low as 6-months.
Our community offers 2 resort-style swimming pools complete with infinity pool lounge seating and bar-b-que grills.
We love all dogs however we can only accept non-aggressive breeds weighing less than 45lbs.
Our community allows our residents the option of bringing both cats and dogs to reside with them. Please see our extended pet policy for more information.
Our leasing agents are available 7 days a week during normal office ours and would love to hear from you. Please feel free to call us at 877-555-1212 or email us at leasing@thecollective.com or simply by filling out our contact form (https://beswifty.com/collective/contact/)
Yea!! We love this question and have several ways for you to do this. Simply fill out our schedule a tour form or you can call us to set up a time, or just stop by we welcome walk-ins. There will be fresh cookies and coffee waiting!
Keys can be picked up on on the lease start date between 9 a.m. and 6:00 p.m. with a scheduled appointment at the leasing office. Please bring a valid photo ID and any required move-in paperwork.
The security deposit is $500/one months rent based on credit approval, and it is returned within 30 days after move-out, pending any deductions for damages or outstanding balances.
No, residents are responsible for gas, electric, water, sewer, garabage, pest control and package parcel.
Residents only have one option for electric which would be Blackhills.
No, residents will set up their own account via Xfinity.
The only avaible provider is Xfinity.
Guest parking is available directly infront of the leasing office, only the back row can be utilized, and guests may only park for up to three days consecutively.
Maintenance requests can be submitted through online portal, phone, or office visit. Emergency maintenance can be reached at (719)569-7325.
The pool is open from 9:00 AM – 9:00 PM. Pool rules must be followed at all times.
The fitness center is open 24/7.
The community allows dogs and cats. We do not have breed restrictions.
Pet fees include a $300 pet deposit, $0 non-refundable pet fee, and $20 monthly pet rent for the first pet, the second pet is $15 monthly.
Valet trash is not available on this property.
Trash bins are located inbetween most all buildings.
Quiet hours are enforced from 10:00 PM – 7:00 AM.
The standard lease term is 12 months.
Yes, the resident will be required to give a 60 day notice even when on month-to-month and will pay the market rate rent as soon as the current lease expires. The month-to-month options is not available for new residents only for current residents on a active lease and not looking to renew.
Assigned parking spots are not available, first come first serve with permit only in the resident parking lot.
Yes, garages are available for $100-125/month.
Carports not available, and garages cost $100-125/month.
Yes, package lockers are available in front of the pool area/leasing office.
No, residents will be given detailed instructions on how to reset their password as Parcel pening will create the accoutn for the new resident.
No, packages are not accepted in the office, we do not have the liablity insurance to holf packages nor space.
Residents can not reserve any amenities, clubhouse only has spaces for office admin.
Reservation fees are non applicable.
No, the clubhouse can not be reserved.
The maximum number of guests per resident is 2.
Towing is enforced when vehicles are found in the resident parking lot with out a valid parking permit or when a vehicle is parked in a handicap space with no visible placard or licenseplate.
The towing company is A to Z Towing, reachable at (719) 821-6371.
Yes, water bills are individually metered or allocated based on unit size/occupancy.
No, we do not offer recycling on property. Residents are made aware of Pueblo works which recycles most items for a small fee or free.
Fees for lost or broken garage remotes are $50 and to replace a unit key/mailbox key is $5 per key that needs to be made.
Residents can pay rent at the local Walmart, Safeway and Albertson's.
Employees are required to have a parking permit in their vehicle if they are parking on property, we do not have company vehicles other than two golf carts that maintenance and leasing staff utilize.
No, contactless move-in is not available.
No, deliveries must placed in the package parcels, oversized items will be left at the residents door.
No, a courtesy officer is not available yet.
No, our security system only covers the clubhouse, gym, pool and admin offices.
No, cameras only cover some parking spaces on the front of the leasing office facing Outlook Blvd. and on the side of the office towrds the mail parcels.
[Yes/No], [explain any restrictions or approval process].
Residents are required to set up a gas and electric account.
No, guests shall not be receiving packages to the residents unit.
Yes, guests staying longer than 3 days must be registered.
We do not have any restrictions over the amount of guests allowed.
Yes, transfers for pest control issues are evaluated on a case-by-case basis.
Pest control is scheduled on every second Monday of the month for every two buildings.
Yes, residents can request additional pest control via the mainetance request portal.
Valet trash is not available on this property.
Valet trash is not available on this property.
Valet trash is not available on this property.
Valet trash is not available on this property.
Valet trash is not available on this property.
Resident events are held on a weekly to bi-weekly basis, and we encourage all residents to participate.
Yes, residents are welcome to bring a guest. Please check with management for event-specific guest policies.
Only townhomes have their own fire extinguisher, single level units have access to the shared extinguisher located in the hallway.
Yes, each apartment has designated evacuation lights/signs that illuminate the hallway.
Yes, additional remotes or keys can be requested. Fees may apply.
No, residents can request a new battery or they can bring them to the office for us to take care of.
No, entry codes can not be changed unless initiated by management. Contact the office for assistance.
Yes, apartments can be rekeyed upon request. Fees may apply.
Guest limits vary based on community policies. Please refer to the lease agreement for details.
Guests can stay up to 3 days before requiring management approval.
Guests can park in designated visitor parking areas.
Guest's will not register their vehicle, they must only park in the designated vistor parking areas or on the public road.
Guest parking passes are not offered.
Carports not available.
We do not offer parking permits for guests.
Guest parking duration may be subject to community policies. Check with the office for details.
Opt-out options depend on the service type. Please speak with management for specific policies.
Installation fees for internet or cable depend on the provider. Contact your service provider for details.
Yes, the mail area is monitored via video surveillance for added security.
Yes, handicap-accessible apartments are available. Contact the office for availability.
No, the units do not have yards or green spaces.
Yes, lawn services for private yards are managed by the community.
We do not have private yards.
We do not have private yards.
No, community gardens or green space is not available.
Yes, there are walking and jogging trails nearby.
Yes, designated smoking areas are available on the property.
Yes, planned community improvements or renovations are communicated in advance.
No, discounts are not available to residents.
Yes, public transportation and ride-sharing options are available nearby.
Yes, residents can join our online community groups for updates and discussions.
No, we do not have any carwash or detailing services on property.
No, electric vehicle charging stations are not available.
No, bicycle storage and repair facilities are not provided.
No, we do not offer any programs.
Yes, on-site storage units are available for residents.
We are in the Pueblo district 60.
Yes, there are parks and recreational areas nearby.
Yes, farmers' markets and grocery delivery services are available.
Yes, nearby hospitals and urgent care facilities are accessible.
Popular local restaurants that deliver include Angelos Pizza, Pueblo Dragon and Texas Roadhouse
Window dimensions vary by floor plan. Contact the office for details.
Apartments feature carpet in Phase I and vinyl flooring in phase II throughout.
Appliance brands and models vary by unit. Contact management for details.
Yes, ceiling fans are installed in each unit.
Ceiling heights range from 9-10 feet.
Yes, apartments are pre-wired for Xfinity.
The lighting, washer and dryer are usually Enery star appliances to reduce the amount of usage.
Walls will not be painted, decorations, pictures and TV's may be mounted to the wall.
Standard window coverings include pull down blinds.
Apartments feature limited soundproofing between units.
Yes, storage closets/spaces are available in each unit.
The HVAC system has a BTU rating of 18-36k.
Yes, apartments feature accessibility options such as wide door ways and non carpeted options as well as ground level units.
Lease renewal processes can be completed online or in-person.
Contact the office to update your contact information.
Subletting policies vary. Contact management for eligibility.
Early lease termination policies depend on lease agreements. We require 60 day notice to vacate plus an early termination fee equivalent to one month's rent.
For noise complaints after hours, contact the leasing office during business hours.
Report lost/stolen items to the office or security personnel.
Yes, holiday decoration policies are outlined in the community guidelines.
Renter’s insurance is required. Minimum coverage details are available in the lease.
Residents can submit feedback via our online portal or office.
Satellite dish and antenna installations require approval.
Large deliveries should be coordinated with the office.
Smart doorbells and similar devices require management approval.
Grill use is subject to community policies.
Items that typically do not belong on a patio like storgae totes, garbage and other misc items are not allowed. We do allow grills, plants and patio furniture.
Bicycle/scooter use is permitted within community guidelines.
Posting signs/notices requires management approval.
No, we do not have elevators.